Here we have compiled the most frequently asked questions about SWISS Hosts for you. You didn’t find what you were looking for? Just write to us at: email@example.com
Does the SWISS Hosts concept also exist in other countries?
Yes, SWISS Hosts is based on a concept that already works in Europe and overseas. Similar networks already exist in Western Switzerland, Germany, Austria, Denmark, France, Spain, Great Britain, Canada and America.
Who is behind SWISS Hosts?
The international founding team of SWISS Hosts consists of Ivonne and Marco. They have years of experience in hospitality and tourism and are fascinated by travel (this probably doesn’t surprise you). You like to travel a lot: As a wine lover and gourmet, you want to offer added value to both campers and hosts with SWISS Hosts. With the concept they promote regionality and connect people.
Why do I need to take out a membership?
Membership gives you full access to the portal and contact with hosts. Your membership card is important for the hosts so they know who they are dealing with and no unwanted guests come to the farm. SWISS Hosts uses the membership fees to keep in touch with the hosts, to continuously expand the network and to provide you with even more camping happiness.
How long is the membership valid?
Your membership is valid for one year after completion.
Does my membership renew automatically?
Your membership is only valid for one year and does not renew automatically. So you have the possibility to decide every year if you want to continue being a member of SWISS Hosts.
I travel with friends in multiple vehicles. Do we all need a membership?
Each vehicle needs its own membership. When planning, please take into account the available number of pitches of each host.
Questions about the platform
Why do I have to register with the hosts in advance?
The registration is important for you and the hosts: You know that the hosts are at home, there is still a pitch available and you are expected. By booking in advance, the hosts can prepare everything for you and plan accordingly.
I can't reach my host of choice. What next?
If you can’t reach your host even after several attempts, he or she is probably currently unavailable. You’re sure to find a great alternative on the portal. Have you already registered and received a confirmation, but are facing closed doors, please contact us: 079 690 93 28
Where can I rate the hosts?
In the portal you can rate your host and express your praise if you want. Here you can also see the reviews of other guests.
Questions about the hosts
What criteria do hosts have to fulfil in order to be accepted by SWISS Hosts?
To become a host at SWISS Hosts, one to three pitches must be available. Furthermore, only regional businesses, e.g. a farm, a winery, a cheese dairy or a brewery, can become hosts.
Do the hosts provide pitches all year round?
It all depends on the host. Most of you are happy to have visitors all year round. You can find the “opening hours” of your desired host in the portal.
What are the benefits for the hosts of participating?
The hosts share their home primarily out of passion: they like to give insights into country life and their farm. Just like you, hosts get to meet great new people through SWISS Hosts. Through your purchase or consumption and your positive travel reports, they also get a thank you back.
Is it mandatory to buy products from my host?
Of course, there is no obligation to buy. However, SWISS Hosts thrives on mutual respect. It is therefore a matter of course for us that guests show their appreciation for the free overnight stay by making a purchase from their hosts. We recommend that you spend at least CHF 20 to support your host.
Questions about the pitches
Can I stay with the hosts for more than 24 hours?
Only in consultation with the host, as each canton and municipality has its own rules. As a SWISS Hosts member you enjoy the first night for free. It is up to the host to decide whether to charge an overnight fee for the extra night.
What infrastructure do the farms have?
The hosts are not official campsites. As farmers or regional producers, they offer pitches but not typical campsite services. Therefore, your motorhome must be equipped with indoor toilet and built-in waste water tank.
What is the maximum number of pitches offered by the hosts?
Our hosts offer pitches for one to three motorhomes, camper buses and vans.
Can I come with a tent?
As our hosts are not campsites, this is not possible. If you want to arrive with a roof tent, please consult with the host beforehand.
Can I use a generator?
Yes, but we ask you to use it sparingly. Especially if you are parking near the neighbors, host or other campers, please use it only between 8 am and 10 pm.
Can I dispose of my grey water and waste in the yards?
Most hosts are primarily farmers, winegrowers or craftsmen and do not have the appropriate infrastructure at their disposal. Since you are allowed to stand with them for free, please do not dispose of your gray water and garbage with the hosts.
Can I fill up my water tank at the hosts?
Normally this is not possible with hosts, as they are not campsite operators. Please fill your water tank in advance, so you are on the safe side.
What do I do if all the pitches are already occupied?
Have you contacted your preferred host, but they don’t have any pitches available on your travel date? Just look around in our portal, there are many more hosts looking forward to your visit. They all have very special pitches and experiences to offer. Take the opportunity to discover unknown regions of Switzerland.
Can I bring my dog?
That is for each host to decide. Most are happy to accept pets. Please always check with your host beforehand.
I have a very large motor home. Will it really fit on the pitch?
Since you always contact your host before visiting, you can also discuss the pitch size right away. Your host will let you know if your vehicle will fit on their lot and where you can park it.